Privacy Policy

1. Who we are

Horizon Management Pro is the operating brand of Horizon Management Solutions LLC, a Montana limited liability company with its principal office at 1001 S Main St, Ste 600, Kalispell, MT 59901-1498. In this policy, “Horizon,” “we,” “us,” and “our” refer to Horizon Management Solutions LLC.

We provide e-commerce operations, marketplace management, and related consulting services. This policy applies to our website and to the services we provide through it.

2. Scope

This policy applies to information we collect when you visit our website, submit an application or contact form, book a call, communicate with us by email, phone, or text, or use our partner portal. It does not apply to third-party websites or platforms that we do not control, including Amazon, Shopify, Walmart, or TikTok. Those services have their own privacy policies.

3. Information we collect

Information you provide directly

• Identity and contact details, such as your name, email address, phone number, state, and business name.
• Application information, such as your capital range, timeline, experience, goals, and the content of your messages.
• Business and financial information you choose to share during due diligence, such as entity details, marketplace account status, and inventory plans.
• Communications with us, including emails, form submissions, call notes, and support requests.
• Authentication information for the partner portal, such as your email address and password.

We do not ask for government identification numbers, full bank account numbers, or payment card numbers through our public website. Do not submit sensitive personal information through public forms.

Information collected automatically

• Device and browser information, such as IP address, browser type, operating system, and device type.
• Usage information, such as pages viewed, links clicked, time on page, referring URL, and approximate location derived from IP address.
• Cookies and similar technologies described below.

Information from other sources

We may receive information from referrals, business partners, service providers, and publicly available sources. For example, a partner may refer you, or we may review public information about a business before a discovery call.

4. Cookies & analytics

Our website may use cookies, pixels, and similar technologies to keep the site working, remember preferences, measure traffic, and improve content. Strictly necessary cookies are required for basic functionality. Analytics cookies help us understand which pages are useful.

You can control cookies through your browser settings. Blocking cookies may affect some features of the site. We may use third-party analytics providers that process usage data on our behalf under contractual confidentiality obligations.

5. How we use information

• To review applications and assess whether a partnership is a fit.
• To schedule and conduct discovery calls and provide services to partners.
• To respond to questions, requests, and support needs.
• To operate, maintain, secure, and improve our website and services.
• To send administrative messages, service updates, and, where permitted, marketing communications.
• To comply with legal obligations, enforce our agreements, and protect our rights and the rights of others.
• To detect, prevent, and address fraud, abuse, security incidents, or prohibited activity.

Where required by law, we rely on appropriate legal bases such as your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests. We do not use automated decision-making to deny applications without human review.

6. How we share information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. Vendors that help us operate, such as hosting, email, scheduling, analytics, CRM, payment, and document providers, under confidentiality and data-protection terms.
• Professional advisors. Lawyers, accountants, insurers, and auditors who need the information to advise us.
• Business transitions. In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.
• Legal and safety. When we believe disclosure is required by law or necessary to protect rights, safety, or the integrity of our services.
• With your direction. When you ask us to share information, for example with a reference or advisor.

7. Retention

We retain information for as long as needed to evaluate an application, provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. Application information that does not lead to a partnership is typically retained for up to 24 months unless you ask us to delete it sooner. Retention periods may be longer where required by law.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, and restricted internal access. No method of transmission or storage is completely secure. If we become aware of a breach affecting your information, we will notify you and the relevant authorities as required by applicable law.

9. Your rights and choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information, subject to legal exceptions.
• Object to or restrict certain processing.
• Request a portable copy of information you provided.
• Opt out of marketing communications at any time.
• Appeal a decision we make about a privacy request, where applicable.

To exercise a right, email hello@horizonmanagementpro.com with the subject “Privacy Request.” We may need to verify your identity before acting. We will not discriminate against you for exercising a privacy right. If you are in the European Economic Area or United Kingdom, you may also have the right to complain to your local supervisory authority.

10. Marketing & SMS communications

If you provide a phone number, you consent to receive calls and text messages related to your application or our services. Message and data rates may apply. You can opt out of marketing texts by replying STOP and opt out of marketing emails using the unsubscribe link. We may still send transactional or relationship messages where permitted.

11. Children

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.

12. Third-party links and platforms

Our site may link to third-party websites, scheduling tools, or marketplace portals. We are not responsible for their privacy practices. Review their policies before providing information. References to Amazon, Shopify, Walmart, TikTok, or other platforms do not imply affiliation or endorsement.

International transfers

We are based in the United States. If you access our site from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction. Where required, we use appropriate safeguards for such transfers.

13. Changes to this policy

We may update this policy to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the effective date at the top. If a change is material, we may provide additional notice on the site or by email. Continued use of the site after an update means you accept the revised policy.

14. Contact us

Questions, requests, or concerns about this policy can be sent to:

Horizon Management Solutions LLC
1001 S Main St, Ste 600
Kalispell, MT 59901-1498
Email: hello@horizonmanagementpro.com
Phone: +1 (406) 555-0142

We will respond to verified privacy requests within the timeframe required by applicable law.